Account and Data Deletion
If you created an account in an islogicdev app, you can request deletion of the account and associated data at any time.
How to request
- In Loa, open Profile > Account and security > Delete account and data.
- Follow the secure link shown in the app or e-mail islogicdev@gmail.com with the subject "Account and data deletion".
- State the app and registered e-mail. To protect the account, we may request proportionate identity confirmation.
What gets deleted
When the account is deleted, the servers remove:
- The account and the registration e-mail.
- Synced documents, notes, bookmarks, categories and reading progress.
- Preferences and other data linked to the account.
- The link between the subscription state and the account.
Timeframe
Deletion is completed within 30 days after the request is confirmed. Once finished, the data cannot be recovered.
Subscriptions
Deleting the account does not cancel an active subscription. Cancellation must be done in the Google Play subscription settings to avoid further charges.
Files on your device
Locally stored files never pass through our servers and can be removed by you, by deleting the imported documents or uninstalling the app.
Data that may be retained
Some records may be retained for the required period only where there is a legal obligation, fraud prevention or exercise of rights — always the minimum necessary, as described in the Privacy Policy.
If you never created an account
islogicdev apps work without an account by default. If you never created one, there is no data of yours on our servers — just remove the local files if you wish.